We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protect personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy Policy covers our treatment of data that may be personal to you.

• We will review, update, and amend these policies from time to time consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers.

• You may likewise decide not to give us “discretionary” Personal Data; however, please remember that without it, we may be unable to provide you with the full scope of our services or with the best client experience when using our Services.

• This Privacy Policy describes how First Response Tax Service LLC (operating under its DBA, Sunshine Tax Relief) will gather, use, and maintain your Personal Information on our Website, including www.firstresponsetaxservice.com and www.sunshinetaxrelief.com. It will also explain your legal rights with respect to that information.

• By using the Website, you confirm that you have read and understand this Privacy Policy and our Terms of Use. The Agreement governs the use of the website. First Response Tax Service LLC will collect, use, and maintain information consistent with the Agreement.
  
  

We recommend that you read this Policy in full to ensure you are fully informed.

What private data do we collect from the people who visit our website?

We collect any data you provide directly, including:

• Personal Data: This includes your name, email address, telephone number, and demographic information. You consent to provide this voluntarily on our Website. Your decision to disclose this data is entirely voluntary but may limit access to certain features.

Data About Your Accounts on Other Services

• We may access information from social networking sites and apps (e.g., Facebook, LinkedIn, Instagram), including public profile details.

• We may collect mobile device data (device ID, model, manufacturer, and location).

• This information is governed by your settings on those third-party platforms.

• Use of our services via a third-party platform or link may also be subject to that platform’s privacy policy.

How do we handle social signals?

If you register or log in to our website using a social media account, we may access certain information about you that is provided by that account.

Do Not Track

We do not currently respond to browser “Do Not Track” (DNT) signals due to the lack of an industry-standard approach. However, we continue to monitor developments around DNT technology.

How do we use your details?

We use personal data to:

• Make or fulfill appointments

• Communicate with you about services

• Compile statistical data

• Assist law enforcement as required

• Prevent fraud

• Improve our site and offerings

• Personalize content and communication

• Maintain and secure your account

• Provide customer support

• Conduct testing, research, and development

• Comply with legal requirements

If you’ve provided us with your email, we may send you updates or promotions. You can opt out anytime by emailing info@sunshinetaxrelief.com.

How we use cookies

We use cookies and similar technologies to:

• Recognize returning users

• Maintain your preferences

• Enhance site security

• Conduct analytics and diagnostics

• Improve performance and personalization

Your cookie choices

You may adjust your browser settings to control cookies. Disabling some may affect website functionality.

Google Analytics Cookies

We use Google Analytics to collect data on website usage to help us improve our services. This may include anonymized tracking of session duration, pages visited, and interaction.

California Consumer Rights

If you are a California resident, you have the right to:

• Request access to or deletion of your personal information

• Be free from discrimination for exercising your rights

• Opt out of the sale of your information (we do not sell personal information)

• Designate an authorized agent to make requests on your behalf

Contact us at info@sunshinetaxrelief.com or (352) 797-2461 to exercise these rights.

Nevada Resident Rights

Nevada residents can request to opt out of the sale of certain personal data. Email info@sunshinetaxrelief.com with the subject line “Nevada Do Not Sell Request.”

COPPA (Children Online Privacy Protection)

We do not knowingly collect personal data from children under 13. Parents can learn more about COPPA at:

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

Your Legal Rights

You may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict data processing

• Request data portability

• Withdraw consent at any time

How do we protect your details?

We implement a combination of administrative, physical, and technical safeguards:

• SSL encryption

• Malware scanning

• Restricted access

• Confidentiality obligations

While we strive for security, no system is 100% secure. Unauthorized access is a criminal offense, and we will prosecute any breaches.

CAN-SPAM Act

We follow all CAN-SPAM rules including:

• Accurate subject lines and sender info

• Option to unsubscribe in every email

• Prompt removal from mailing lists upon request

To opt out, email info@sunshinetaxrelief.com or call (352) 797-2461.

Limitation of Liability

Use of this site is at your own risk. We do not guarantee access or content availability outside the U.S. and are not liable for incidental or consequential damages, where prohibited.

Indemnification

You agree to indemnify and hold harmless First Response Tax Service LLC and its affiliates from claims or liabilities arising from your use of the Website or violation of these terms.

Governing Law and Jurisdiction

This Privacy Policy is governed by U.S. law. All disputes shall be resolved under U.S. jurisdiction.

Changes to this privacy notice

We may update this Privacy Policy periodically and will notify users of significant changes. Continued use of the Website constitutes acceptance of changes.

Contacting Us

For questions or concerns about this Policy, contact us at:

Email: info@sunshinetaxrelief.com

Phone: (352) 701-1189

Sunshine Tax Relief, a DBA of First Response Tax Service LLC
United States

This document was last updated on July, 2025.